+1 904-832-1079

Medical laboratory4.3· 408 reviews

Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered

Jacksonville, Florida

Quest Diagnostics Jacksonville Shoppes at River City offers expert blood draw and phlebotomy services with friendly, painless needle insertion and minimal wait times. Convenient early morning and online appointments available. Located at 510 Airport Center Dr, Jacksonville, FL. Employer drug testing not offered.

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  • Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered - photo 1
  • Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered - photo 2
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3 photos
Guest rating
4.3/ 5
Reviews
408
Category
Medical laboratory
City
Jacksonville
Usual hours
6 AM–3 PM

About Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered

Quest Diagnostics Jacksonville Shoppes at River City provides essential lab testing services. This location specializes in blood and urine tests, including routine lab testing and pediatric specialty evaluations. There's an emphasis on comfort, ensuring a pleasant experience for all patients.

Located in the Shoppes at River City, Quest Diagnostics offers a variety of laboratory services. Services include routine lab tests, pediatric specialty testing, glucose tolerance tests, and wellness assessments. Patients can easily schedule appointments online, making it convenient to prepare for tests.

The staff here is known for being welcoming, friendly, and professional. Most patients report minimal wait times, often less than 15 minutes for walk-ins. The clean and organized environment enhances the overall experience, allowing for a smooth visit.

Face coverings are required at this location, especially for COVID-19 antibody testing. Accessibility is a priority, with easy parking available for all. Visit the Quest Diagnostics website for tips on how to prepare for your test and relevant information.

What guests say about Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered

Guests often praise

Friendly and professional staff Fast and efficient service Minimal wait times Clean and organized facility Ability to schedule online appointments Painless blood draws and excellent care

Worth knowing

Occasional longer wait times during peak hours Limited weekend hours Scheduling difficulties during busy times Noisy patients may disrupt the environment Availability of insurance plan details

Best for

Individuals seeking routine lab tests. Families needing pediatric lab services.

Those looking for quick and efficient service. Patients needing a stress-free blood draw experience.

What Patients Say

The staff at Quest Diagnostics Jacksonville is highly praised for their friendliness and professionalism. Many visitors report a welcoming atmosphere where everyone feels comfortable. Patients appreciate the staff's kindness and their ability to put them at ease, especially during blood draws.

Customers frequently mention that their visits are quick and efficient. Many note that wait times are often short, with some averaging just 15 minutes if they walk in. The staff's fast service contributes to a smooth experience, making it a reliable choice for lab testing.

Communication is another strong point highlighted by patients. Staff members provide clear instructions and afford patients the opportunity to ask questions. Many people feel valued and well-informed throughout their visit, leading to high satisfaction ratings.

Cleanliness is also reportedly high, with the location maintained to a standard that visitors appreciate. The attention to detail in maintaining a sanitized environment reassures everyone entering for testing. Overall, the positive interactions with staff lead to repeat visits and recommendations.

What Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered offers

Services, accessibility, payments and more, grouped as the place lists them.

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Opening hours

When Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered is open during the week.

Opening hours
Monday6 AM–3 PM
Tuesday6 AM–3 PM
Wednesday6 AM–3 PM
Thursday6 AM–3 PM
Friday6 AM–3 PM
Saturday7 AM–12 PM
SundayClosed
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Hours can change on holidays. Call ahead to be sure.

Before Your Visit

Quest Diagnostics Jacksonville Shoppes at River City is open Monday to Friday from 6 AM to 3 PM and Saturday from 7 AM to 12 PM. The location is closed on Sundays. Early morning appointments are popular to avoid long waits, so scheduling ahead is recommended.

The facility is wheelchair accessible, with designated parking and entrances. It provides accessible toilets, ensuring comfort for all visitors. Arriving early helps with parking and check-in, especially during busy hours.

Payments can be made at the facility, so it's good to confirm insurance coverage beforehand. This helps streamline your experience. Expect professional staff and a friendly atmosphere upon arrival. Additional tips for testing preparation are available on their website.

For your testing needs, Quest offers appointments for COVID-19 antibody testing. Be sure to schedule your visit online, especially if you're looking for a quick and efficient experience without any symptoms of COVID-19 in the last 10 days.

How to get there

Address

510 Airport Center Dr, Jacksonville, FL 32218, United States

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Photos of Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered

  • Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered - photo 1
  • Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered - photo 2
  • Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered - photo 3

Reviews of Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered

What recent visitors say, and how the ratings add up.

4.3/ 5

Based on 408 reviews

Rating distribution

  • 578%
  • 44%
  • 32%
  • 22%
  • 113%
  • CHRYSANDRA R.2026-10-16

    Tiffany is awesome

  • Verena W.2026-10-14

    3rd time visiting this location, always a great experience. Their staff is fast and efficient! I’m never there for more than 15 min as a walk in. 5 star!

  • andrea d.2026-10-10

    Service, wait time and location was great.

Show all reviews (9)
  • Betty W.2026-10-07

    As usual, my experiences with Quest RiverCity location: Great experience, timely, professional and no pain and friendly.

  • Bodie B.2026-10-06

    The Tech was very professional and kind

  • Feeva F.2026-10-02

    The staff is great! They're welcoming, friendly, and professional. Also this level of high quality service is consistent.

  • Connie P.2026-09-27

    Very great place to go to for lab and much quicker if you make an appt online that's very easy to do and very friendly nurses and quick lab results! Highly recommend to all!

  • Cynthia C.2026-08-08

    I am a Senior Citizen and I can not watch while my blood is being drawn during labs. Tiffany T. At work Site W2E, was very kind, understanding and patient with me. I did not feel the insertion of the needle. She drew blood for two different Doctor’s orders that day and finished fast. I am going to request to be seen by her on all of my future visits to Quest! Thank your for...

  • Denise D.2026-01-27

    I was apprehensive and when I told the phlebotomist, Kierra, she was so compassionate and helpful. I really appreciated that and it not only eased my mind for that visit, but it made me feel more comfortable going back in the future. I’d been traveling over 30 minutes to get bloodwork at a familiar lab, with a certain tech. This location is only about 10 minutes away from...

How Quest Diagnostics Jacksonville Shoppes at River City - Employer Drug Testing Not Offered scores

Scored out of 10 from what reviewers say. Topics they do not mention are left out.

  • Quality of care10/10
  • Staff friendliness10/10
  • Wait time9/10
  • Communication9/10
  • Appointment scheduling9/10

Frequently asked questions

What services does Quest Diagnostics offer?

Quest Diagnostics provides COVID-19 antibody testing, blood tests, urine tests, and pediatric specialty services. The location also offers routine lab tests and Glucose Tolerance Tests.

How can I schedule an appointment?

To schedule an appointment, visit QuestDiagnostics.com. It's easy to find tips for preparing for your test there as well.

What are the opening hours for this location?

Quest Diagnostics is open Monday through Friday from 6 AM to 3 PM, Saturday from 7 AM to 12 PM, and closed on Sunday.

Is parking available at Quest Diagnostics?

Yes, there is parking available at the Shoppes at River City. Make sure to check for accessibility options when you arrive.

What should I expect during my visit?

Expect a friendly staff and a clean environment. Many reviewers mention a pleasant experience with quick blood draws, friendly phlebotomists, and minimal wait times.

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